Shipping policy
Christine Elizabeth Studio
Effective Date: [Insert Date]
At Christine Elizabeth Studio, every artwork is carefully prepared and packaged with the same attention and care that goes into its creation. We are committed to ensuring that your artwork arrives safely and beautifully.
Processing Times
Original Paintings
Original artworks are carefully inspected, signed, and prepared for shipment before leaving the studio.
- Processing time: 3–7 business days
- Custom framing or special packaging may require additional time.
Fine Art Prints
- Processing time: 2–5 business days
- Limited edition prints may require additional preparation time.
Processing times do not include shipping transit times.
Worldwide Shipping
Christine Elizabeth Studio proudly ships worldwide.
Shipping rates are calculated at checkout based on:
- Destination country.
- Package size and weight.
- Selected shipping method.
Available shipping services may vary by region.
Packaging
All artwork is shipped studio-direct and professionally packaged to ensure safe delivery.
Original paintings are carefully protected using:
- Acid-free materials.
- Protective sleeves and corner guards.
- Heavy-duty cardboard or reinforced packaging.
- Archival-quality wrapping materials when appropriate.
Every original artwork includes a signed Certificate of Authenticity.
Estimated Delivery Times
Estimated delivery times after dispatch:
| Region | Estimated Delivery |
|---|---|
| United States | 5–10 business days |
| Canada | 7–14 business days |
| Europe | 7–14 business days |
| Australia & New Zealand | 10–20 business days |
| Asia | 7–15 business days |
| Rest of World | 10–25 business days |
Delivery estimates are not guaranteed and may vary due to customs processing, holidays, weather, or carrier delays.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing:
- Tracking number.
- Carrier information.
- Estimated delivery updates.
Please allow up to 24 hours for tracking information to become active.
Customs, Duties, and Taxes
International customers are responsible for:
- Import duties.
- Customs fees.
- Local taxes or VAT charges.
These fees are determined by your country's customs authority and are not included in product prices or shipping costs.
Shipping Delays
While we strive to deliver orders promptly, Christine Elizabeth Studio cannot guarantee delivery dates and is not responsible for delays caused by:
- Customs inspections.
- Postal service interruptions.
- Severe weather.
- Natural disasters.
- Public holidays.
- Carrier-related issues.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order.
Christine Elizabeth Studio is not responsible for:
- Orders shipped to incorrect addresses provided by the customer.
- Delays caused by incomplete address information.
Additional shipping charges may apply if a package is returned due to an incorrect address.
Lost Packages
If your package appears lost:
- Check your tracking information.
- Contact the shipping carrier.
- Contact us at christineelizabethstudio@email.com.
We will gladly assist in locating your shipment and determining the appropriate resolution.
Damaged Packages
If your artwork arrives damaged:
- Contact us within 48 hours of delivery.
- Include your order number.
- Provide clear photographs of:
- The damaged artwork.
- The packaging.
- Shipping labels.
After review, we will arrange a replacement or refund when appropriate.
Contact
Christine Elizabeth Studio
📧 christineelizabethstudio@email.com
For questions regarding shipping, please contact us through our Contact page or by email.