Shipping policy

Christine Elizabeth Studio
Effective Date: 1 August 2026

At Christine Elizabeth Studio, every artwork is carefully prepared and packaged with the same attention and care that goes into its creation. We are committed to ensuring that your artwork arrives safely and beautifully.

Processing Times

Original Paintings

Original artworks are carefully inspected, signed, and prepared for shipment before leaving the studio.

Unless otherwise indicated on the individual product page, orders are typically dispatched within 14 business days. Where a different processing time applies, it will be clearly stated on the product page.
Custom framing or special packaging may require additional time.
Dispatch times may vary depending on the medium, drying time, framing requirements, and packaging needs.
Original oil paintings may require additional drying time before they can be safely packaged and shipped.

Fine Art Prints

Unless otherwise indicated on the individual product page, orders are typically dispatched within 14 business days. Where a different processing time applies, it will be clearly stated on the product page.
Limited edition prints may require additional preparation time.
Dispatch times may vary depending on the medium, drying time, framing requirements, and packaging needs.
Original oil paintings may require additional drying time before they can be safely packaged and shipped.

Processing times do not include shipping transit times.

Worldwide Shipping

Christine Elizabeth Studio proudly ships worldwide.

Shipping rates are calculated at checkout based on:

Destination country.
Package size and weight.
Selected shipping method.

Available shipping services may vary by region.

Packaging

All artwork is shipped studio-direct and professionally packaged to ensure safe delivery.

Original paintings are carefully protected using:

Acid-free materials.
Protective sleeves and corner guards.
Heavy-duty cardboard or reinforced packaging.
Archival-quality wrapping materials when appropriate.

Every original artwork includes a signed Certificate of Authenticity.

Estimated Delivery Times

Estimated delivery times after dispatch:

Region	Estimated Delivery
United States	5–10 business days
Canada	7–14 business days
Europe	7–14 business days
Australia & New Zealand	10–20 business days
Asia	7–15 business days
Rest of World	10–25 business days

Delivery estimates are not guaranteed and may vary due to customs processing, holidays, weather, or carrier delays.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing:

Tracking number.
Carrier information.
Estimated delivery updates.

Please allow up to 24 hours for tracking information to become active.

Customs, Duties, and Taxes

Please note that estimated customs duties and taxes are pre-calculated and added at your checkout. However, customs regulations vary by region; in the unlikely event that additional unforeseen duties, taxes, or local carrier clearance fees are levied upon arrival, they will be for the customer’s account.

Shipping Delays

While we strive to deliver orders promptly, Christine Elizabeth Studio cannot guarantee delivery dates and is not responsible for delays caused by:

Customs inspections.
Postal service interruptions.
Severe weather.
Natural disasters.
Public holidays.
Carrier-related issues.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

Christine Elizabeth Studio is not responsible for:

Orders shipped to incorrect addresses provided by the customer.
Delays caused by incomplete address information.

Additional shipping charges may apply if a package is returned due to an incorrect address.

Lost or Stolen Packages

If your parcel is officially marked as "delivered" by the shipping carrier but you cannot locate it, please take the following steps prior to contacting us:

Check with all members of your household.
Speak with your neighbours to see if it was accepted on your behalf.
Contact the shipping carrier directly to confirm the exact delivery drop-off location.

While Christine Elizabeth Studio will gladly assist you in communicating with the courier where possible, the studio cannot accept responsibility or provide refunds/replacements for packages that the carrier has confirmed as delivered.

Damaged Packages

If your artwork arrives damaged:

Contact us within 48 hours of delivery.
Include your order number.
Provide clear photographs of:
- The damaged artwork.
- The packaging.
- Shipping labels.

After review, we will arrange a replacement or refund when appropriate.